Privacy Policy

1. Data Controller

The legal entity responsible for processing your personal data is:

Dribe A/S

CVR-nr: 44 35 56 12

Banevingen 14 B

2200 Copenhagen, Denmark

Email: info@dribe.io

2. Introduction

It is important for Dribe A/S ("Dribe") that your personal data is collected and processed in a secure and lawful manner.

We have prepared this privacy policy (the "Privacy Policy"), which describes how we collect and process your personal data, and we encourage you to read the Privacy Policy thoroughly and carefully.


"You" is the legal entity using the services that Dribe A/S is providing.

3. Description of Processing

Delivery of our services

Purpose

The personal data is used with the purpose of delivering the services that you have ordered including hardware, software, support, consulting services and courses.

Categories of personal data:

We process the following personal data about you:

  • General personal data:
  • Name*, address*, email*, phone number
  • User ID*
  • Purchase history and invoice details
  • Payment details*
  • Information about support inquiries as well as information about your evaluation of our service in connection with support inquiries
  • Information generated in connection with your use of IT systems

Sources:


We collect information from the following sources:

  • Directly from you
  • Generated in connection with your use of IT systems that we offer and support

Basis for processing

We process personal data on the following legal basis:

  • GDPR Article 6.1.b Necessary for the performance of a contract to which you are a party or for the implementation of measures taken at your request prior to entering into a contract.

  • GDPR Article 6.1.f Necessary for the pursuit of our legitimate interest in being able to provide our services to you, and to display relevant information about your use of the vehicle to you, as well as further develop our services in our app so that we can offer new functionalities in the app that will optimize your user experience. In addition, it is in our interest that you and other Dribe users can share and see reviews of the cars offered in our app.

Recipients


We may share your personal data with:

  • Group companies
  • Suppliers and resellers, including IT suppliers, IT support
  • Suppliers of goods
  • Public authorities, advisors and financial institutions

Retention:


We retain personal data for as long as necessary for the purposes mentioned:

  • Documentation of support inquiries are anonymized after 5 years
  • Feedback of the quality of provided support (evaluations surveys) is deleted or anonymized after 5 years
  • As long as you are employed at the company where you employed at the time of ordering
  • As long as you are an active customer with us, meaning we have been in contact with you within the last three years
  • As long as the ordered equipment is used by the company you ordered the equipment for

4. Transfers to countries outside the EU / EEA

Some of the third parties we share personal data with may be located outside the EU and EEA. For example:

  • Microsoft Online Service, including 365 Dynamic 365. Se the list of locations where Microsoft can process your personal data, here

  • Google LLC., including Google Suite, Google Cloud and Google analytics. Se the list of locations where Google ca process your personal data, here

In some cases, the country is approved by the European Commission as a so-called "safe third country", and otherwise the transfer takes place based on the EU Commission's standard contractual clauses. You can obtain a copy of the Standard Contractual Clauses by contacting us at the contact details listed above.

5. Mandatory Information

The personal data marked with “*” is mandatory. If you do not provide this personal data, it may mean that we can not deliver the demanded services.

6. Your Rights

You have the following rights:

  • You have the right to request access to, rectification or erasure of your personal data.

  • You also have the right to object to the processing of your personal data and to have the processing of your personal data restricted.

  • In particular, you have an unconditional right to object to the processing of your personal data for direct marketing purposes.

  • If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the lawfulness of the processing carried out before your withdrawal of your consent.

  • You have the right to receive the personal data you have provided yourself in a structured, commonly used and machine-readable format (data portability).

  • You can always lodge a complaint with a data protection supervisory authority, e.g. Datatilsynet in Denmark.

You can exercise your rights by contacting us via info@dribe.io and withdraw your consent. There may be conditions or limitations to these rights. Therefore, it is not certain that you have the right to data portability in the specific case – this depends on the specific circumstances related to the processing activities.

Last updated: 27 June 2024

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